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Help Center

Partners & Vendors

Partners & Vendors

What is the difference between standard and deluxe snorkel tour?

What should I bring on the tour?

Do I have to commit to kayaking or stand up paddling?

What is the picnic lunch menu?

What should I wear to zipline?

What type of boat is it?

What is the age requirement to drive one of your off-road vehicles?

Are There Any Health Concerns?

Moana Glass Blowing Lessons

What Days And Times Are Your Classes?

Is It Safe To Do A Lesson?

Do You Make Custom Glass Art, Lighting, Or Glass Sinks To Order?

When Can I Pick Up My Piece?

Myths Of Maui Luau

What is your location?

Is there Wheelchair Accessibility?

Is Seating Pre-Assigned?

Ka Moana Luau

What is appropriate attire to a Luau?

Is this luau handicap accessible?

What does Ka Moana mean?

Are you able to accommodate food allergies?

If I Want To Explore Sea Life Park, Should I Do It Before Or After The Luau?

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Feast At Mokapu

Is there a buffet?

Where is your location?

What are the regulations with COVID?

Do I get to choose my own seat?

Xtreme Parasail

Is it dangerous?

Can I accompany my child/spouse/friend if I’m not interested in parasailing?

Can children participate on this tour?

Are there any age restrictions for this tour?

How long does it take to learn?

What is Flyboarding?

Where do I meet for check in?

What Should I Wear?

What Is The Max Amount Of People On The Boat?

How long are you in the air for parasailing?

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Kualoa Ranch

What famous movie locations will we see?

Which movies were filmed at the locations we will visit?

Is there any hiking involved?

Are there restrooms on the course?

What happens if I decide I don’t want to zip anymore? How do I get down?

Is there a place to store belongings while out on the tour?

Does the Jurassic Valley UTV Tour operate in rainy weather?

What does UTV stand for?

What Is Mālama Āina?

What About Guests With Disabilities?

Can I Bring A Drone?

Is Transportation To Kualoa Ranch Automatically Included In All The Tours?

Is the hollywood movie sites tour wheelchair accessible?

Do your tour vehicles for the Jurassic tour have seatbelts?

Where Was Jurassic Park Filmed?

Can I Bring A Service Animal?

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Kipu Ranch

Are there any age restrictions to driving or riding along?

What are the pick-up times for transportation to and from Kualoa Ranch?

What does Kipu Ranch provide on the tour?

What is the arrival time for the tour?

What kind of vehicles do you have available?

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Atlantis Maui

When and where is tour check-in?

What if I am claustrophobic?

What will we see underwater?

What is the minimum age?

How long does the underwater portion of the tour last?

Is the submarine tour offered in languages besides English?

How long does the tour last?

What are the tour departure times?

Is there an age limit for the free child ticket with the purchase of an adult ticket?

What is the minimum height?

Where is Atlantis Submarine located in Kona?

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Trilogy Excursions

Do you offer food?

What locations do your tours visit?

Are there any restrictions?

Can I come along even if I don’t want to snorkel?

Are the cost of appetizers and drinks extra?

Will I get wet?

Is there a dinner service on the cruise?

How long is the cruise?

Does the cruise offer alcoholic beverages?

Will there be Food and drinks?

Where does the cruise take us?

How long does the excursion last?

Where do I check-in for the cruise?

What food and drinks are available?

Will I get seasick?

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Star Of Honolulu

Is Transportation From Waikiki Included?

What Additional Features Offered To Make The Cruise Even More Special?

Is there a dress code?

Will there be food on the cruise?

What’s the best way to get to the cruise?

What days does Star of Honolulu operate?

Where is the Star of Honolulu located?

What types of drinks are available/what are the drink prices?

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Kauai Hiking Adventures

How much of the time is hiking and how much is sightseeing?

Can I change my itinerary day-of?

Quicksilver / Mololo

Is there shade on the Malolo Catamaran?

Kauai Backcountry

Is it ok to bring a camera?

Will we be going down dangerous rapids?

How far in advance should I book this tour?

How advanced of a swimmer do i have to be for this tour?

Is this a good family friendly activity?

Do you have life jackets available to rent for children?

Does this experience happen, rain or shine?

Do you have tubes with a bottom for younger kids?

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Polynesian Cultural Center

What time does transportation from Waikiki to the PCC depart and return?

What is included in the admission and show package?

How long does it take to drive to the Polynesian Cultural Center from Waikiki?

How much does transportation to the Polynesian Cultural Center cost?

Can we bring a video camera?

Can we buy Mai Tais or other alcoholic drinks at the venue?

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Koloa Zipline

What is ziplining?

What is the cancellation policy?

When are tours offered?

How many people are on a tour?

When is check-in?

What is the suggested attire?

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Hawaii Forest & Trail

What is included with our tour?

If I have heart issues, can I do this hike?

Where can I get souvenirs?

What activities are included on the tour?

What is the temperature of the waterfalls and pools we can swim in?

What should I bring and wear?

How much hiking will we do?

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Germaines Luau

Do children under 3 have their own seat since they are free at Germaine’s Luau?

What are the differences between the luau options?

Where is Germaine’s Luau ?

Dolphin Quest

Can individuals with special needs be accommodated?

Will I be able to touch the dolphins?

Can I bring my camera?

What Should I Wear?

Bike Hawaii

What If The Weather Is Bad?

Body Glove Hawaii

Can I Bring My Wheelchair?

Are there any restrictions?

Fair Wind

What If I’ve Never Snorkeled Before?

Will We See Dolphins?

Chiefs Luau

Is This Luau Handicap Accessible?

What Is Appropriate Attire To A Luau?

Gilligans Restaurants

What should I wear?

Grand Wailea

What Is An Imu Ceremony?

Gung Ho Sailing

Is there a bathroom onboard?

What if the weather is bad?

What should I wear?

Can we bring our own drinks and food?

Dive Oahu

Are Kids Allowed On This Boat Ride?

What Should I Bring?

Do We Need To Bring Equipment?

Is There An Age Requirement For This Tour?

What Is PADI Certification?

Do We Need To Bring Anything?

I’m A Certified Diver But I Haven’t Dived In A While. Is This A Good Tour For Me?

Is This Tour Suitable For Beginners?

Is SCUBA Diving Safe?

What Are The Tanks Filled With?

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H2O Sports

Will I get wet?

Is there a weight limit?

Is parasailing safe?

Can we go anywhere we want during the ride time?

Can we take our cameras?

Can we stay on the activities island?

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Coral Crater

Is There A Tour Guide That Goes With Us And Explains What We Are Looking At Along The Way?

Hang Gliding Maui

Are Your Pilots Experienced?

Can More Than One Person Go At A Time?

Hawaii Nautical

Will There Be Any Food On This Cruise?

Are Drinks Included In The Price?

What If The Weather Is Bad?

Are There Restrooms Onboard?

Is This Wheelchair Accessible?

Can We Feed The Fish?

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Maui Plane Rides

What type of plane will we be flying in?

Port Waikiki Cruises

What If I’m Prone To Motion Sickness?

Will We See Whales?

Guided Cacao Farm Tour

How accessible is this tour?

Can babies and toddlers join this tour?

What is the parking situation?

Volcanoes National Park Safari

What should I wear?

What are your weight policies?

How low and close will we be able to get to the scenery?

What’s the best time and day to fly?

Dolphin Encounter Program

Can We Visit Other Exhibits While We’re At The Park?

What can I expect once I’m in the water?

How old do you have to be to participate

Hawaii Five-O Tour

How Long & What Stops Do We Make On This Tour?

What Will We Experience On This Tour?

Will We Be Able To See Any Filming Or The Actors On Sets?

Can We Do This Tour As A Couple Or Small Group?

Does This Tour Also Incorporate The Original Hawaii Five-O With Jack Lord?

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Trident Adventures

Are the staff actually Navy Seals?

Waipio Valley and Waterfalls Tour

How Much Hiking Do We Do?

Will We Get To Swim In The Waterfalls?

Is Lunch Included In This Tour?

Are Your Tours Child/Senior/Disabled Friendly?