What Happens If I Miss The Boat?

You will not be permitted to rebook or receive a refund should you miss the check-in time or boat departure. If you are driving, please secure your parking ahead of time and allow enough time to arrive in time for your check-in, 30 minutes prior to departure. You will not be able to rebook your tour or receive a refund within 72 hours of your check-in for any reason. This includes, but not limited to, missing your flight to Hawaii, being unable to enter Hawaii, issues with the Hawaii Safe Travels Program, illness, or other health emergency, etc.